Customer Experience in the Covid Era – Online Workshop

Part of a series of online workshops on themes to help Sheffield businesses survive and thrive beyond the Covid-era.
About this Event
Is Covid crushing your customer experience? Times are difficult right now and staying truly focused and really positive during uncertainty is a huge challenge for businesses.

In this special session with our retail expert Roger Smith, we’ll look at the things you CAN do and the mind-set you CAN develop in order to provide a quality level of service for your customers and avoid some common pitfalls!

The session will be full of actions and practical tips, to help you engage better with your customers and amplify your appeal through an improved service proposition.

We’ll also save some time for a Q&A, but if you have a burning question you would like Roger to answer in the session, you can submit this to us in advance when you register.

Please note: This is workshop is hosted online. You must have a computer, laptop or tablet with at least a 10” screen, and microphone and audio capabilities in order to access the Workshop. A camera/webcam is optional, but recommended. Further instructions for accessing the event will be emailed to participants in advance.

**Please only sign up to one of our events if you are definitely planning to attend. Spaces are limited and we want to make sure the businesses that really want this support get it.

If you can’t make an event, it’s no problem as long as you let us know before the workshop. If you sign-up and don’t attend an event, we will contact you afterwards to check in and if this happens more than once, it will jeopardise your ability to sign up to future events.**